Before I get carried away about continental railways, a true story from a British friend who asked a French railway booking clerk to find him not just a ticket, but the cheapest ticket, for a journey on SNCF. The clerk said this was not his job, and offered him a standard full-price ticket. After further argument, the clerk unyielding, my friend asked the official's name so he could make a complaint. The official refused. So my friend pulled out a pocket camera and photographed him, then walked away down the platform in triumph.
Within minutes a posse of policemen surrounded him. He was offered a choice between accompanying them to a police station, or destroying all his photographs on the spot. He gave in.
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